More than Gen X-ers and far more than their Boomer parents, Millennials want — and expect — to be active participants, not pas­sive consumers. It’s not hard to figure out why. From video games to social media, they’ve been trained to be involved. Boomers, on the other hand, are the group for whom the term “couch potato” was invented back in the ’80s. 

Excellent list to boot. But the point on “a generational shift” is spot on.

Did I just dishonor myself and this Op-Ed by sharing this on my social network? Thoughtful editorial by Sherry Turkle:

"When you get accustomed to a life of stops and starts, you get less accustomed to reflecting on where you are and what you are thinking."

and

"… there is a reason, a good reason, to sit still with our thoughts: It does honor to what we are thinking about. It does honor to ourselves."

… the next wave of mobile technologies will also allow identification — and subsequent in-person personal service — to be voluntarily activated via RFID, branded ‘beacon’ apps, voice commands or facial recognition. As long as these technologies are used to create truly human connections, they will be ultimately welcomed.

I would include emotional in addition to personal connection.